Free Live Masterclass · Wed 21 Oct · 7:30pm UK
"The first business to reply usually wins the work. Here's how to make sure it's you."
I used to teach this and not do it myself. Slow replies cost me an estimated 10 to 15 clients in one year alone, while I was paying for the ads that brought them in. In 40 minutes I'll show you the reply system I use now. Then I'll build one live for a real business.
Work out what slow replies cost you
A simple sum that shows, in pounds, what one missed enquiry a week costs you over a year.
Get your 60-second first reply
The exact text to send so a new enquiry becomes a conversation, in your own voice.
Watch it built live
One volunteer's business gets a 60-second reply built on the call. Yours could be the one.
Wed 21 Oct 2026 · 7:30pm UK · Free · Live Q&A · Stay to the end for our exact 2-step reply message.
DOORS CLOSE WHEN THE SESSION STARTS
Registration closes when we go live
Wed 21 October 2026 at 7:30pm UK. Free. Replay for 48 hours.
WHO THIS WEBINAR IS FOR
You do not need more leads.You need to answer the ones you get faster.
If people fill in your form, call while you're with a client, or message you on a Friday night, you're already winning enquiries. You may be losing them in the gap before you reply. Most buyers hire the first business that responds properly. In 40 minutes this session shows you how to make sure that's you.
What you will walk away with
What slow replies cost you
A simple sum that turns missed enquiries into a number in pounds, so you know what's at stake.
Where your enquiries wait
How to spot the places enquiries get stuck: web forms, missed calls, social messages, evenings and weekends.
Your 60-second first reply
The exact first text to send so every new enquiry hears from you within a minute.
A simple follow-up plan
How to turn that quick hello into a booked call, without chasing anyone by hand.
A live build for a real business
I'll take one volunteer's website, live on the call, and build their 60-second reply. You'll see how fast it arrives and exactly what it says.
Damian Qualter
Author · Revenue leak specialist
Hosted by Damian Qualter
For 20+ years I've studied where revenue leaks away after an enquiry arrives, across 247 businesses and 19 industries. I taught clients to reply fast, but I wasn't doing it myself. Then a US prospect worth about $3,000 a month went with a competitor. They hadn't chosen someone better. They'd chosen someone quicker. When I went through my numbers, I'd probably lost 10 to 15 clients in a single year, each worth £5,000 to £15,000 in their first 12 months. Now I reply to every enquiry in under 60 seconds, and so do my clients. This session shows you how.
"The work is rarely lost to a better competitor. It is usually lost to a faster one."
BASED ON THE RESEARCH
Built on the researchbehind The ExpertGrowth System
This webinar draws on the study behind The Expert Growth System. The research looks closely at where revenue quietly leaks away in service businesses, starting with the leak that costs the most and is easiest to fix: replying too slowly.
Wed 21 October 2026 at 7:30pm UK. Free. Replay for 48 hours.
THE NUMBERS BEHIND IT
The research behind this session
Service businesses studied in depth
Industries across the UK and US
Years studying where revenue leaks
Wed 21 October 2026 at 7:30pm UK. Free. Replay for 48 hours.
A REAL CLIENT RESULT
37%More conversions in 90 days
A property investment training company was losing enquiries to competitors who replied faster. We installed the same speed-to-lead system you'll see on this webinar. In the first 90 days, their conversions rose by 37%.
This is one client's result. Results depend on your business and how you use the system.
Wed 21 October 2026 at 7:30pm UK. Free. Live Q&A.
ONE LIVE DEMO SLOT
One business gets their reply built live
During the session I'll build a 60-second reply for one volunteer's business, live on the call. After you register, look out for an email asking if you'd like yours to be the one. Join live to see it built and ask your questions in the Q&A. Can't make it? The replay is available for 48 hours, but the live build and Q&A are best seen live.
21 October 2026 at 7:30pm UK. Free to attend.
BEFORE YOU REGISTER
Your questions, answered
Wed 21 October 2026 at 7:30pm UK. Free. Replay for 48 hours.
WHY THIS SESSION, WHY NOW
Every enquiry you answer late is work someone else wins
You spent time and money earning every enquiry. This session shows you how to stop losing them in the gap before you reply.
You already have the enquiries
No new ad spend. The work you want is already getting in touch.
Beat faster competitors
Most buyers go with whoever replies properly first. Make that you.
Fast to act on
A first reply you can set up this week, not a six-month project.
Wed 21 October 2026 at 7:30pm UK. Free to attend. Live Q&A.